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You can create tickets and submit inquiries through CRScube Help Center.
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In CRScube Help Center, alert emails are sent for ticket registration or Update notifications.
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Please check your email to confirm that the ticket was received successfully.
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The access methods for CRScube Help Center are as follows, and for instructions on how to use it afterward, please refer to the eManual_CRScube Help Center page.
Access CRScube Help Center
1. Access via cubeLMS
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cubeLMS After logging in, at the upper right corner of the screen
click the icon - Help Center button to go to CRScube Help Center while logged in.
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cubeLMS Solution selected Submit a request screen is displayed, and you can submit your inquiry after entering the required information.
2. Access via URL
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Enter the URL for CRScube Help Center in the browser address bar.
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The CRScube Help Center appears when you are not logged in.
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You can log in to CRScube Help Center using an account registered in cubeLMS.
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Click the Sign in button in the upper-right corner of the Help Center to go to the login page.
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Enter your cubeLMS ID and Password, then click Sign in to log in.
⊙ Consent to Personal Information Processing Entrustment
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In accordance with the Personal Information Protection Act, a popup asking for consent to the entrustment of personal information processing appears when you first access CRScube Help Center.
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You can use CRScube Help Center only if you agree to transfer your email (personal information) to Zendesk (the contractor).